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FAQ

The Ins And Outs of How We Do Business

  • How can I get a quote for power/soft washing without anyone coming to see my house?
    With Covid-19 we had to learn alternative ways to see properties without being present and in this way we can give a quote without see the property physically. We have found that there are multiple avenues such as realtor websites, apps, etc to get an overall view of someones property without being present. Quotes are subject to change but the home owner is first notified of the change and if they accept the change, we will move forward. In our years experience, changes are only in extreme circumstances.
  • Do you use harsh chemicals to clean?
    We use sodium hypochlorite (SH) which if not used properly can be damaging. At times these chemicals may have to be used in order to get your siding, roof, deck, pavement, etc. cleaned. Before we make a decision when using any chemicals, we always consult the homeowner, and make sure we take every precaution to not damage any plants, outdoor furniture, our your home in anyway.
  • What chemicals do you use?
    We use a mix or sodium hypochlorite (SH) with a surfactant at just the right ratio to clean, and not damage the surface.
  • Do you have to use chemicals? I have plants, items I can not get damaged.
    No. We can use a concentrated surfactant to clean but the process takes twice as long, and will not keep that pesky mold, algae away. The chemicals is mainly what will clean your house, and keep that mold, algae from forming for a few years.
  • Will Power or Soft Washing get completely rid of mold or algae?
    The short answer is no. Power or Soft Washing an exterior surface should be done annually to keep away mold, algae from forming. The chemicals is what kills the mold, or algae from the root, but these surfaces are often exposed every day to the weather, dirt and grime, water and moisture. This is why a regular washing is recommended.
  • What is the difference between Power and Soft wash?
    Power Washing relies more on the pressure, and if carefully done you can get good results, but in most settings is not recommended. Soft Wash relies more on chemicals to give your home the clean it needs. This method will not only clean your home, but sanitize any surfaces as well. This method is safe, if done correctly, and is most effective to fight against mold, algae, and more.

Information

Payments Accepted

Apple Pay, PayPal, Venmo, Cash

***CHECKS ARE NO LONGER ACCEPTED***

Cancellation Policy

Once a contract is signed, there is a 20% cancellation fee. This is noted on contract. 

Satisfaction Guarantee

We strive to give you the best service, and make the process as pain free as possible. Our customers happiness is what counts. 

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